Legal
Privacy Policy
Your privacy matters to us. This Privacy Policy explains how Janvi Xpress collects, uses, protects, and manages your personal information whenever you use our logistics services or interact with our website.
1. Information We Collect
When you use Janvi Xpress, we may collect personal information including your name, email address, phone number, pickup and delivery addresses, shipment details, and any information you voluntarily provide when requesting our services.
2. How We Use Your Information
We use your information to process shipments, provide tracking updates, communicate with you, improve our logistics services, prevent fraud, and comply with applicable legal obligations.
3. Sharing Your Information
Janvi Xpress does not sell your personal information. We may share your information only with trusted service providers, logistics partners, customs authorities, or when required by law.
4. Data Security
We implement industry-standard administrative, technical, and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Cookies
Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your overall browsing experience.
6. Data Retention
We retain customer information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to request access to your personal information, request corrections, request deletion, or object to certain processing activities.
8. Third-Party Services
Our platform may use trusted third-party providers such as Supabase, Cloudflare Turnstile, analytics providers, and payment services to operate securely and efficiently.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Janvi Xpress through our official support channels.